Just a warning for atp-autoteile.de. Ordered a 2-pack of Monroe 376041SP the 2 nov. I called them today (12 nov) to ask why DHL have got electronic information at the 7 nov, them but not yet picked it up. The answer was that the package was lost (within atp-autoteile storage). When they where going to inform me was not clear. Now I've recieved a bunch of related parts from different onlinestores already and some are one the way, but now I won't have the shocks I need for it. It was the last pair aswell and they don't know when new ones will arrive.
Anywhere else, they cost a lot more or even double, and the ones with the same price don't ship to Sweden. Why I went with this whole setup was because the price was so good on these so I could might as well get them instead of standard ones.
Another sad story with this company is that I emailed them the same day I placed the order, wanting to add another item. This was on a Saturday and it would'nt ship til monday, so there was time. The answer was "No", I had to place a new order, with another 25 euro freight. When I responded that I would like to cancel the whole order then and make a new one, they simply stopped answering. Tried another 3-4 emails. Their phoneline is not open on Sundays, so when I called them on Monday morning, the guy tells me that the first "No" was incorrect, they could have added the item then. But now it was Monday and the items where already being packed. so he "was sorry".
Turns out I won't get anything at all instead, and they "are sorry". I chose the option to wait for it to re-appear, it would take up to a month. I did'nt bother asking the obvious question how they could put a specific timeframe on such a problem.
I will be putting the new Spidans on the old shocks until I get the correct shocks someway, somehow. The MOT demands a new front spring so I have no choice either.
Anywhere else, they cost a lot more or even double, and the ones with the same price don't ship to Sweden. Why I went with this whole setup was because the price was so good on these so I could might as well get them instead of standard ones.
Another sad story with this company is that I emailed them the same day I placed the order, wanting to add another item. This was on a Saturday and it would'nt ship til monday, so there was time. The answer was "No", I had to place a new order, with another 25 euro freight. When I responded that I would like to cancel the whole order then and make a new one, they simply stopped answering. Tried another 3-4 emails. Their phoneline is not open on Sundays, so when I called them on Monday morning, the guy tells me that the first "No" was incorrect, they could have added the item then. But now it was Monday and the items where already being packed. so he "was sorry".
Turns out I won't get anything at all instead, and they "are sorry". I chose the option to wait for it to re-appear, it would take up to a month. I did'nt bother asking the obvious question how they could put a specific timeframe on such a problem.
I will be putting the new Spidans on the old shocks until I get the correct shocks someway, somehow. The MOT demands a new front spring so I have no choice either.
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