Thanks Tom.Hello again,
Some good news for me, the missing 2x sets will be here in the next 2 hours:
View attachment 118119
The remainder are now packaged up ready to pop down the shop to get them on their way:
View attachment 118120
I’ll go start the shipping process as soon as these final 2x sets land. I may not get all dispatched before today’s collection as I’ll probably have to do this in 2 trips. What’s not dispatched this afternoon will be dispatched this evening ready for tomorrows collection.
Not too long until you finally have your purchases.
@sciroccorrado mats already collected
@IvanTang mats already collected
@noblet your mats ready for collection as per the PM
@Sheila your mats are also here ready to mats already collected when you’re back on these shores.
Kind regards,
Tom
Hi Ian,From the tracking reference, I diverted mine to my local ParcelShop so I can pick them up when I'm back at mine tomorrow![]()
Evening David,Mine arrived yeaterday, thank you so much! Unfortunately my order is effectively black, much darker than the industry standard ‘Anthracite‘(RAL 7016). However thanks again for all your personal efforts and such a great club initiative.![]()
Morning Jon,Arrived! Many thanks
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Morning Graham,delighted with winter mats arrived safely today - many thanks again - just fantastic! Myones for the mini were around £90!
Hi TomEvening David,
Just seen you PM and will respond shortly. Regards the above post though: very sorry to read that you’re unhappy with the colour of the anthracite mats that have been received. After much discussion in the background I did wonder if proceeding was the best choice as know you initially wanted another grey mat colour.
If you feel that strongly about not wanting them in your A2 then I’ll seek council from Dan at Simply Car Mats about a refund; if that doesn’t get anywhere then I’ll quickly refund you myself out of my own pocket, but only if you’re willing to send the mats to me and I’ll try to make use of them in a future A2.
How does this suggestion sound as a resolution, hopefully you see it as me personally going above and beyond to rectify your disappointment Sir.
Let me know how you wish to proceed.
Kind regards,
Tom
Hi TomEvening Hitesh,
Sorry to read that another set of anthracite mats were just too dark once they arrived. If they’re no use to you at all then I’ll speak to Dan in the morning to see if there is something they can do. What I do know is that they cannot offer a different shade of Grey as they currently only offer the colours as per the PM and what’s advertised on their website.
Let me know your thoughts and what you suggest is a reasonably outcome of this Sir.
Kind regards,
Tom
Hi Hitesh,Hi Tom
They completely blend with the black plastic trim making it look like an abyss (I am slightly exaggerating) I don't really want to make any problem for you but if Dan agrees to a refund then I might send them back.
Kind Regards
Hitesh