baby
Member
Our 04 Tdi has just been returned from service & MOT, as the drivers door has been missaligned for some time we asked the dealers to adjust it while it was there, this is the second attempt at the job, the first time the car was just within the warranty period prior to it's first MOT.
Our dealer has now said it cannot be realigned & requires a trip to an approved bodyshop, (card supplied) should we be worried?
They are sudgesting wind damage or "someone may have opened the door too wide", the check strap has just started making a slight clicking noise.
They have said the hinges need to be replaced so I asked if the problem was with cracking, they were suprised I knew of a problem with cracks around the hinges & said they had only just recieved a buletin about it but it wasn't the problem we are experiencing & as such not covered by the buletin or waranty.
What should we do next?, although I would like to think the dealer is being helpfull, I cant help feeling that the issues we raised with missalignment should have been sorted by the them without the need for us to vissit the bodyshop with an open wallet.
Advice greatfully recieved
Our dealer has now said it cannot be realigned & requires a trip to an approved bodyshop, (card supplied) should we be worried?
They are sudgesting wind damage or "someone may have opened the door too wide", the check strap has just started making a slight clicking noise.
They have said the hinges need to be replaced so I asked if the problem was with cracking, they were suprised I knew of a problem with cracks around the hinges & said they had only just recieved a buletin about it but it wasn't the problem we are experiencing & as such not covered by the buletin or waranty.
What should we do next?, although I would like to think the dealer is being helpfull, I cant help feeling that the issues we raised with missalignment should have been sorted by the them without the need for us to vissit the bodyshop with an open wallet.
Advice greatfully recieved