Letter to Jeremy Hicks

Skipton01 said:
Out of the blue this morning, I received a call from Christian in the Audi UK Directors Office, about the door cracking issue.

Although of little practical help, he has promised to look into the issue further and to investigate whether Audi will fully repair ANY A2 which is found to be suffering from this issue, without cost to the owner, regardless of warranty status.

He did mention that it may be prudent for any owner concerned about the issue to contact his office and detail their particular case.

To this end, can all affected owners please write to this address:

For the personal attention of:
Mr Jeremy Hicks
Audi UK
Yeomans Drive
Blakelands
Milton Keynes
MK14 5AN

Obviously, this applies to owners of UK registered cars only and please only write if you have a genuine case of cracking.

Christian has promised to keep me informed of further progress as and when it comes and will also seek to resolve every case that comes in to them.

So, get writing! Keep the letters concise and provide as much information about the car as you can (model and engine type, year of first registration, registration number and VIN number, as well as a photo of the cracking if you have one). Let's be pleasant about this too - after all, we all love our A2s and ultimately want to keep them in tip top condition and remain as satisfied Audi owners.

Cheers,

Mike
Click to expand...

Excellent news Mike and a great starter if nothing else.

If you need me to pop round with my size elevens... just ask... ;)

Cheers,

Darren
 
going in the right direction

Thanks Mike, this is an excellent progression and although we have not experienced this problem it would be nice to know that if it does occur Audi will love us and our A2 and sort it
Cheers for your efforts on this
 
Clear and concise eh??,
I aint ne good at letters, can anyone give me some more tips on what to say please??.
Ollies crack is very very small and minor (and only on the drivers door) and not a problem now or prob not even in the near future but I would like to register Ollie with Audi so they know , so when I sell him soon the new owner would have a better chance of getting it sorted if need be.
Is this a good idea??.

good work though mike, your efforts really are appreciated.:cool:
 
Hmmmm, still no reply from him on the ARB issue - letter was sent recorded in July 2007 with photos and copies of Audi parts receipts.

I think Facebook might be the way ahead!
 
Great news Mike, at last they have recognised our concerns and hopefully will now deal with the issue in a proffesional manner.
 
I just wrote my letter so I will take some new pictures and get mine sent off tomorrow.

Thanks for the help
 
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