Merch order - A2OC badge

thestable

thestable

Member
Hey folks,

I bought a sticky club badge a while ago and it's not arrived yet. I had an email saying that the order had been completed however it's still not arrived.
is there any update on this.

Many thanks

Alan (TheStable)
 
Hi Alan. Apologies - it looks as though it has gone astray in the post as it was sent a while back. I've popped another one in the post to you today. Please do give me a shout if it hasn't turned up by Tuesday (I sent it first class)

Many thanks Teresa
 
Hi Nige,

Teresa is going to check the status.
We do ask that people allow 14 days due for items order using the merchandise shop as these are being dealt with and dispatched purely by a volunteer in their spare time.

You might have missed this though as it is shown on the ‘About’ page.

Regards Yvonne
 
I received mine with 14 days of placing my order... maybe they're done in batches.. Also these days we're spoilt with all these order upto midnight for next day delivery...
 
Vonnie said:
Hi Nige,

Teresa is going to check the status.
We do ask that people allow 14 days due for items order using the merchandise shop as these are being dealt with and dispatched purely by a volunteer in their spare time.

You might have missed this though as it is shown on the ‘About’ page.

Regards Yvonne
Click to expand...

Thanks Yvonne, will let you know when I receive the order, nothing as of yet (27th)
ATB
Nige'
 
Teresa said:
Hi Alan. Apologies - it looks as though it has gone astray in the post as it was sent a while back. I've popped another one in the post to you today. Please do give me a shout if it hasn't turned up by Tuesday (I sent it first class)

Many thanks Teresa
Click to expand...
Recieved the badge. Many thanks indeed
 
Hi Nige'
A note has been sent to our merchandise team to check on your order.
Thanks for your patience.
 
Hi Nige'

No sorry, I haven't had anything back from Teresa who deals with our merchandise. I see that Teresa hasn't been online for a few days though, so that could be why I've not heard anything. I can only apologise for the delay, as I don't have access to the stock to send out myself.

Regards Yvonne
 
Hi Nige'
I spoke with Teresa yesterday and she will contact you directly, your order was posted and should have definitely arrived by now.
So it will be resent.

Regards Yvonne.
 
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