RatchRoyal
Past Member
Took my 1.6 FSI in the same day I picked it up for a cambelt renewal (7 years and 53K without one!) haveing previously spoke to them on the phone and confirmed their VAG expertise.
http://universalvw.co.uk/
They use only genuine VAG parts and VAG Trained or ex-VAG staff.
Their website and facilities are very slick, they have MOT status and they have won numerous awards from the AA to Trading Standards Excellence and even the BBC.
I dropped the car off and also mentioned I wanted a clutch change as I thought it very low.
Car was booked in in minutes, I was introduces to my technician and was on my way.
I got a call the very next day saying that my alternator belt was perished and they recommended renewal. I confirmed and they said the car would be ready to collect within the hour - so less than a 24 hour turnaround for a busy Central London garage! They also advised against renewing the clutch right away as they believed there was still a years life in it. They could have easily made another £400 but to their credit they put honesty above profit.
Best bit is price.
Cambelt Kit, Alternator Belt and Water Pump - £380 supplied and fitted + Plus free valet.
Audi Finchley Road - ££520.
Clutch quote at Universal VAG - £400.
Audi Finchley Road - £800+!
Big thumbs up for this family run business - there are not many like this and I recommend them to any Londoner.
http://universalvw.co.uk/
They use only genuine VAG parts and VAG Trained or ex-VAG staff.
Their website and facilities are very slick, they have MOT status and they have won numerous awards from the AA to Trading Standards Excellence and even the BBC.
I dropped the car off and also mentioned I wanted a clutch change as I thought it very low.
Car was booked in in minutes, I was introduces to my technician and was on my way.
I got a call the very next day saying that my alternator belt was perished and they recommended renewal. I confirmed and they said the car would be ready to collect within the hour - so less than a 24 hour turnaround for a busy Central London garage! They also advised against renewing the clutch right away as they believed there was still a years life in it. They could have easily made another £400 but to their credit they put honesty above profit.
Best bit is price.
Cambelt Kit, Alternator Belt and Water Pump - £380 supplied and fitted + Plus free valet.
Audi Finchley Road - ££520.
Clutch quote at Universal VAG - £400.
Audi Finchley Road - £800+!
Big thumbs up for this family run business - there are not many like this and I recommend them to any Londoner.