Skipton01
Admin Team
Well, after the 3rd attempt at fixing the power steering on the New Tank, Smith Knight Fay seem to have finally cracked it.
Apparently, water had gathered on the multi-pin connector on the steering control module and had corroded the contacts inside, causing the intermittent fault! They have now replaced both the controller and the plug, carried out a full 4-wheel track and alignment and checked over the rest of the faults.
Although they can't assure me that the problem won't re-occur, I am very glad to have the little fella back again and don't want to have to part, especially for the likes of an A3!
Next step is to pressure Audi UK into the appropriate compensation for my wasted time and the incompetancy shown in handling this case (and it'll also pay towards the 4 new wheels I apparently need, as the workshop report stated all 4 were buckled!).
So, next step is the retro-fitting of RNS-E, auto-dipping rear-view mirror and chrome mirror caps! Should keep me occupied for a while.
Apparently, water had gathered on the multi-pin connector on the steering control module and had corroded the contacts inside, causing the intermittent fault! They have now replaced both the controller and the plug, carried out a full 4-wheel track and alignment and checked over the rest of the faults.
Although they can't assure me that the problem won't re-occur, I am very glad to have the little fella back again and don't want to have to part, especially for the likes of an A3!
Next step is to pressure Audi UK into the appropriate compensation for my wasted time and the incompetancy shown in handling this case (and it'll also pay towards the 4 new wheels I apparently need, as the workshop report stated all 4 were buckled!).
So, next step is the retro-fitting of RNS-E, auto-dipping rear-view mirror and chrome mirror caps! Should keep me occupied for a while.