Alan_uk
A2OC Donor
Just read an article that eCall comes into effect this month. All new cars are now required to make an emergency call automatically after a serious accident (i.e. where the air bags inflate). The eCall will send time, location, direction of travel, type of car and fuel type info to the police (in the UK) who will be able to talk to the driver as all cars will have a microphone. Police then decide what action to take. ECall can also be activated by a vehicle occupant pressing a button.
Biggest challenge in the UK is in training emergency call handling operatives, as data and voice calls both need to be processed, potentially on the same call. Seems that while the telecomms technology is now in place the training is lagging.
http://www.autoexpress.co.uk/car-te...automated-emergency-call-technology-explained
http://www.carbuyer.co.uk/tips-and-advice/155428/ecall-explained
Biggest challenge in the UK is in training emergency call handling operatives, as data and voice calls both need to be processed, potentially on the same call. Seems that while the telecomms technology is now in place the training is lagging.
http://www.autoexpress.co.uk/car-te...automated-emergency-call-technology-explained
http://www.carbuyer.co.uk/tips-and-advice/155428/ecall-explained