Kaine, I'm glad you added your bit! I travelled from Burton on Trent to Shrewsbury to view a Merlot Red A2 'in the flesh', whilst I was deciding on the spec for my new car. I told the dealer I had only come to look as Shrewsbury was a long way from home. No problem says Barry the salesman, have a test drive so that you'll have a better idea when you come to purchase, wherever you decided to get it from. Well.... we got to talking and , unlike a couple of other dealers I had spoken to, Barry actually knew his stuff! I decided to order my new car from them. They assured me I would receive the new rubbery wiper and enlarged fuel tank, and were aware that the September offer on climate & metallic paint had been extended ( something another dealer vehemently denied!) They also offered me a years free insurance. I was kept up to date with the manufacture/delivery progress and the dealer went to a great deal of trouble (its never straightforward is it?) to swap my personal registration.
Barry turned up on his day off to hand over the car on Sunday morning. Then it went a bit pear shaped. Optional spare wheel specified but not delivered PLUS rear seats would not re-engage. A red faced Barry apologised profusely and raided the workshop for tools. After a fraught 20 mins we gave up trying to fix the seat. The salesman offered a courtesy car, but I wanted mine (what a kid I am!). 'OK so when you specified alcantara didnt you check them out on a secondhand vehicle?' asked Barry. 'Yes' I replied. Three minutes later the secondhand vehicle was located and the broken seat replaced temporarily from the seconhand car. Barry is currently arranging for someone to come out to us after Christmas to replace the seat and the spare wheel. Absolutely excellent! 9/10 for Vincents Audi of Shrewsbury so far, as I'm not sure that the PDI should have picked up the 2 problems. I'll keep you posted.
ps 300 miles on and the car, so far, is a dream. Was there a thread for running in tips some while back.
John (& Mary) Imber 2003 1.4TDI SE, metallic silver, open sky, black leather /alcantara, Bose, ECC, DIS, Winter pack, mud flaps