Of course there are very good reasons for returning my car to the dealership for a warranty problems, they clean it each time
I think it would be good to move on from this thread, I myself have had new gearbox, new wheels etc all through the help and advice of skipton, he is passionate about his A2 which is no real problem in the scheme of things. We are all here, whether it be Audi, Volkswagen etc to inform each other of our experiences with our cars, be it problems or praise, but those with problems and little knowledge are helped the most.
Regarding problems with the Audi system, it is all to do with communications and how effectively to use them.
Example:
I had my last problem sorted quite quickly and efficiently!
Search web forums and found valuable posts on Audi TT forum from ex VAG Customer Care mngr on how to complain.
Within 15mins of sending in email to five Audi UK directors (quite straightforward [email protected]!) I received an email back from MD, within 1 hr I received a phone call from audi dealership asking when they could sort problem out.
All this only came from being given correct information from Skipton on specification so I at least sounded as if I knew what i was talking about!
I have owned many cars in the past and I can honestly say not one has managed to pass its first year without a warranty claim! and I am not aware of any Car company that does not play the Diagnostic visit prior to the resolve?
Doc
I think it would be good to move on from this thread, I myself have had new gearbox, new wheels etc all through the help and advice of skipton, he is passionate about his A2 which is no real problem in the scheme of things. We are all here, whether it be Audi, Volkswagen etc to inform each other of our experiences with our cars, be it problems or praise, but those with problems and little knowledge are helped the most.
Regarding problems with the Audi system, it is all to do with communications and how effectively to use them.
Example:
I had my last problem sorted quite quickly and efficiently!
Search web forums and found valuable posts on Audi TT forum from ex VAG Customer Care mngr on how to complain.
Within 15mins of sending in email to five Audi UK directors (quite straightforward [email protected]!) I received an email back from MD, within 1 hr I received a phone call from audi dealership asking when they could sort problem out.
All this only came from being given correct information from Skipton on specification so I at least sounded as if I knew what i was talking about!
I have owned many cars in the past and I can honestly say not one has managed to pass its first year without a warranty claim! and I am not aware of any Car company that does not play the Diagnostic visit prior to the resolve?
Doc
